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The RealReal

A consignment shop on Melrose Avenue in West Hollywood, buying and selling authenticated resale luxury goods such as bags, jewelry, and clothing from Chanel, Gucci, Louis Vuitton, and Prada. Services include consignment, free valuations, and personal styling, with in-store shopping, pickup, and delivery. The store has a wheelchair accessible entrance and free parking. Reviewers mention helpful staff and designer selection. Open 7 days a week; rated 3.9 from 783 reviews.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. Buy & Sell bags, jewelry, and clothing from designers like Chanel, Gucci, Louis Vuitton, and Prada. With retail locations across the US, visit us and enjoy our full suite of services: shopping, consignment, free valuations, personal styling, and earn $20 to be used on a min $100 transaction off your first purchase in-store.
From the store’s Google listing
Rating
3.9 / 5
Reviews
783
Open
7 days a week

01 — Details

Google rating
3.9 / 5 from 783 reviews
5★515
4★35
3★25
2★25
1★183
Last verified
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02 — Hours

Monday10:00 AM – 6:00 PM
Tuesday10:00 AM – 6:00 PM
Wednesday10:00 AM – 6:00 PM
Thursday10:00 AM – 6:00 PM
Friday10:00 AM – 6:00 PM
Saturday10:00 AM – 6:00 PM
Sunday11:00 AM – 6:00 PM

03 — Location

What reviewers mention

  • helpful staff 309
  • consignment process 48
  • kind staff 37
  • designer selection 24
  • luxury goods 22
  • easy process 20
  • upscale atmosphere 8
  • return process 6

Topics and counts from Google reviews.

Buying and donating

  • Buys used goods
  • Sells used goods

Service options

  • In-store shopping
  • In-store pickup
  • Delivery

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Parking

  • Free parking lot

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